Document the serial contract
Every device on one RTU segment must agree on baud rate, data bits, parity and stop bits. 9600 8-E-1 and 19200 8-N-1 are both common; neither is universal. Record the actual settings instead of cycling through guesses.
Do this in the product
Use the Modbus lab to establish the unit ID and application request independently from the serial transport.
Open the exercise